Our discounts scheme is available for anyone who volunteers in any role for any organisation or group in the UK.

It's really easy to become a member and it only takes a couple of minutes to sign up. Go to our registration form and enter the details requested on screen so you can start taking advantage of our deals!

Our discount scheme is completely free to use and join. Why? We want to give back to hard-working charity workers for all of the incredible work they do. Why not sign up today and start saving?

Can’t see your role when signing up for our registration form? Not to worry! There is a wide variety of roles within the Charity sector, so we may have failed to include your specific title. All you have to do is select a specific role that is similar to yours!

We ask all members to provide us with a work email or valid document so we can check if you're eligible to become a member. We do this to keep our discounts exclusively for Charity Workers, as we are committed to maintaining this benefit and providing the best offers. 

When registering to become a member, we will ask you to provide a work email address. We do this because we will check the email address you provide against our data base to check if you are eligible to become a member. 

Don't have a work email? 

That's okay. We can check your eligibility using another method.  

That's okay. We can check your eligibility using another method. 

• Work ID Card 
• Payslip (from the last 3 months) 
• Other 

Document types that will be rejected:

• Passport
• Driving License
• Discount Cards for other providers

If you don’t have the required documents, then unfortunately, you don't currently meet our eligibility criteria.  

Do you still think you're eligible to become a member? Please contact our Customer Service Team for support. Visit our contact us page for more information and support.  

We work as quickly as possible, but we can’t provide an exact timeframe at this moment in time. You will be updated once we have been able to review your account. 

If you have been declined, then unfortunately, the uploaded document does not meet our eligibility criteria. Here are some examples of document's that are not accepted: Document does not provide reference to role or employer Passport Driving license Other discount card Document is blurred / un-readable Document is unrelated / random Selfie / Image of a person If you still think you're eligible to become a member, have an alternative document or can verify using a work email instead please contact our Customer Service Team for support. 

If you are currently a member of our scheme and retire, you can continue to enjoy our great discounts and deals as usual. However, if you have already retired and are not yet a member, you will need to provide proof of eligibility in order to join our scheme. 

Please can you first try to login with any email address you have access to / requesting a password reset email.

If you are still having trouble with your log in, please contact us making a note of the issue in the email and include your full name. This will allow us to check our system for your account and verify your details.

Once this is verified, we can update your email address if needed .

Forgetting your password is easily done and happens to us all. But don't worry, we're here to help you reset your password and gain access to your account. 1) Click 'Sign In' then choose the option 'Forgot Password'. 2) Enter the email address linked to your member account. If you do not know this, please try with any email addresses you have access to and you will receive a password reset email. If you do not see this in your inbox, please check your junk / spam folder to locate the password reset email. 3) If you still haven't received the email, please contact us so we can provide a password reset link for you to use.

We're really sorry to hear you're having problems logging into your account.

Please contact us referencing the email address that you used to register with us, making a note of the issue in the email and including your full name. This will allow us to check our system, verify your details and resolve the issue.

We're sorry to hear you no longer wish to see emails from us. To unsubscribe from our emails, please follow the steps below -

1) Log into your member account

2) Click ‘My Account’ then ‘Email Preferences’

3) Click unsubscribe

If you change your mind in the future, you will just need to log in to your member account and opt to subscribe to our emails within the email preferences section.

We don't want you to miss out on fantastic savings!

We don't like to lose our members because we know you will miss out on great savings. If you do wish to leave our discount scheme and have your member data deleted, please email our Data Protection Officer from the email address registered to your member account at;

[email protected]

Please include your full name and details of your request.

This allows our Data Protection Officer to start the process needed to check our systems to verify your details, locate your account, and delete your data under GDPR.

Once you've found a deal that you want to use, click on the 'Get Deal' button.

'Get Deal' will take you directly to the brand's website to make your purchase and the prices shown will include the discount.

If the offer requires a discount code, click on the 'Get Code' button and we will provide you with a voucher code.

Copy the code and we will take you to the brand's website to make your purchase and enter the code at the checkout.

We also provide printable vouchers and e-vouchers which you can use in-store. All of the information is provided in the T&C's on each offer page.

We have hundreds of discounts on our website. All of our deals are listed and you can find them categorised in our menu bar, or by using our search function.

If you can't find a brand or discount on our website, then unfortunately, we don't have an offer available at that time.

Please take a look around our website to see if there are any alternatives so that you don't miss out on a saving.

We are always working hard to secure new discounts and bring new brands to our website and we would love to hear more about what you would like to see, so please let us know here.

Want to get involved with our scheme? Amazing! Before we get started, there are some things you need to know. Firstly, eligible members can sign up for our scheme without needing to provide proof.

Once you have signed into the profile, you will notice there are terms and conditions for specific discounts -  this leads to our second point. Some of the listings will require identification, which can take shape in various forms. This step is often defined by the agreement we have with our partners.

Sometimes you might see a message stating an offer is unavailable.

Unfortunately, this means that the offer has expired or we no longer have the deal in place with the brand at that time.

Our team will be working hard to secure a new brand or an improved deal for our members.

Please take a look around our website to see if there are any alternatives so that you don't miss out on a saving.

You can head over to our website to reclaim a discount that interests you. In some cases, a store may give you an in-store discount after presenting your ID, but please note that this is not one of our offers.

Currently, we do not provide a discount card, as all our discounts are claimed through our website. However, what we do offer is the ode cashback card. The ode cashback card is a pre-paid cashback card that can be used when shopping online and in-store.

With the ode cashback card, you can receive up to 12% cashback when shopping at participating retailers. Please note that some stores may offer an in-store discount after displaying ID; this is not one of our offers.

To sign up for the ode cashback card, please see here.

Please Click Here

When you sign up to become a Charity Worker Discounts member, you automatically get a Digital ID. Your Digital ID is a way to prove your member's status in-store (at participating retailers).

Once you have signed up to become a Charity Worker Discounts member, your Digital ID can be found by logging into your account. Once you have logged into your account, you will spot a Digital ID icon when opening the menu from the homepage. Simply tap the icon to view your ID.

You can use your Digital ID to show that you’re a Charity worker at any store that offers discount as a safer and easier way to confirm that you are entitled to discount.

We share our member data with the brands we work with and are on our website. Got a question about our Data Policy? No problem! All you have to do is contact our Data Policy Officer at  [email protected]. They would be more than happy to address any questions you may have. 

If you would like to review our Privacy Policy, please refer here.